Debt Collection Services Quality Act (Wki)
Since April 1, 2025, debt collection service providers are required to register with screening authority Justis’ debt collection register. This obligation stems from the Debt Collection Services Quality Act, which came into effect on April 1, 2024. The law is designed to strengthen the position of people with debts while providing creditors with clarity about the role and responsibilities of debt collection service providers.
Low Number of Registrations
Of an estimated 2,500 active debt collection companies, fewer than 240 are currently registered. This low number is concerning, especially since the sector had a full year to prepare for this requirement. The Inspectorate of Justice and Security (Inspectie JenV) is therefore investigating whether companies are complying with their registration obligations.
Role of the Inspectorate Justice and Security
Operating as a debt collection service provider without registration has been a criminal offense since April 1, 2025. The Inspectorate Justice and Security examines the debt collection activities carried out by a company. If a legal registration obligation applies, the Inspectorate can impose a coercive penalty and/or report the case to the police. Unregistered debt collection service providers must immediately cease their activities, keep them halted, and inform their clients and debtors accordingly.
Source: Inspectie-jenv.nl
Photo: Shutterstock
