The training shows participants how to master even difficult conversation situations using objection handling techniques, conversation tactics and practical guidelines! Participants learn effective methods to achieve a smooth payment and also learn how to conduct professional conversations.
What do you learn from the training?
The estimated duration is a half-day of 4 hours (9 a.m. – 1 p.m.). Each participant will receive a complete handout, a certificate of attendance, a telephone notebook for daily work and a yellow card.